Episode 057 - Conversational Bots and Relationship-Building?

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In today’s episode, Susan talks with Beerud Sheth, the founder and CEO of Gupshup, the world’s leading messaging and bot platform, used by over 30K developers that handles nearly 4 billion messages per month. He also founded Elance, the world‘s largest online services marketplace. Susan and Beerud discuss conversational bots, how to tell the difference between a person and a bot, and why it’s so important that companies are transparent and honest about using bots, rather than trying to pass them off as real people.

Links:

Gupshup: https://www.gupshup.io/

http://2Questions.TV

http://susanbaroncini-moe.com

http://businessinbluejeans.com

Share your thoughts in the comments below!

Equipment used for this video:

– Zoom.us

– Blue Yeti Microphone

– MacBook Pro

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